Hardware Architect: TransTRACK.ID

TransTRACK.ID is a growing startup in Fleet Telematics industry, based in Jakarta, Bandung, and Surabaya with holding company in Singapore, currently seeking a Hardware Architect. The role based in Indonesia with a main focus to ensure the suitable fleet telematics devices for customer needs, configuring telematics devices, device hardware and firmware quality acceptance testing. The ideal candidate will be a detail-oriented team player with the proven ability to multitask and problem solve in a fast-paced work environment.

Duties and Responsibilities

  • Maintain current knowledge of fleet telematics devices, configurations, firmware, products, and policies and apply knowledge

  • Work with vendors and internal team members to troubleshoot devices, configuration, firmware, and software issues

  • Conduct R & D, testing and provisioning of all fleet telematics and hardware products

  • Document issues and the resolutions

  • Identify opportunities for enhancement and efficiencies in department processes

  • Conduct training with team members for fleet telematics devices

  • Actively and consistently support all efforts to simplify and enhance the customer experience by engaging in process improvement initiatives and sharing ideas

  • Maintain excellent relationships with departments interacting with fulfillment

Requirements and Qualifications

  • Bachelor’s degree or above in Electronics Engineering or relevant major

  • 3+ years hardware system development experiences

  • Solid knowledge of IOT architectures, know-how cloud system works

  • A creative and curiosity way of working leading to continuous improvements, open-minded and willing to accept new challenges

  • Ability to handle multiple tasks in a fast-paced, changing environment

  • Excellent problem solving and decision-making skills

  • Exceptional attention to detail

  • Self-starter and good analytic skills for improving process tasks and efficiency

  • Must be able to handle interruptions and maintain focus

  • Exceptional internal/external customer service skills required

  • Excellent written and verbal communication skills required including ability to communicate technical information to non-technical audiences

  • Ability to learn quickly and work independently

  • Customer and team-focused attitude

  • Fluent in English communication

To Apply

Email your CV and application to TransTRACK.ID Send your application to

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